Return Policy

Processing Times

All are customized to your specific preferences and sizes. Please note that I am the sole owner and operator of this business so it typically takes me 7-10 business days, but it can up to 2 weeks. I will reach out to you if I am unable to meet a deadline and we will resolve the matter together. 

 

Final Sale

Please note that all items are final sale as they are customized to your specific preferences and sizes. If you receive your item and you are dissatisfied due to a customization error please see below for instructions. 

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.